Measuring the Office: What Documented Cases Show
Four cases, population data from Leesman and CBRE, and the condition that separates projects that work from those that disappoint. The third article in our series on the worksumer.
Industry
Discover insights on investments, workplace evolution and best practices. Here, we explore how businesses, strategies, and work models are transforming to shape the future of organizations.
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How the Market Renamed the Worksumer
Ten years in the evolution of the vocabulary of individual demand for space, from the 2016 Italian coinage to the frameworks and indicators through which JLL, CBRE and Gensler now measure some of the same dynamics of choice, experience and use of the workplace. Between 2016 and 2026 the way individual demand for workspace is named changed several times. The term worksumer, coined in Italy in January 2016 and reconstructed in the first article of this series, narrowed within months. Over the same period the international industry developed a parallel vocabulary, in English, describing closely related behaviour, and it produced something the Italian term lacked: measurement instruments and data series.
Worksumer, ten years on: the origin and evolution of a category
Who coined the term, with what definition and on what economic argument. A documented reconstruction of an Italian category that the international market later rediscovered under other names.
Hybrid Office Space Utilization: Why Average Occupancy Leads to Poor Office Sizing
In brief Short answer Office occupancy has become a story of two numbers, both pointing away from the weekly average.…
The fourth place: where living, working and belonging coincide again
The origin of the concept, Limitless Workspace's own definition, and a first Mediterranean embodiment in the AHOMA project.
Knowledge campus: why location is becoming a strategic lever again
The knowledge campus model per HBR, its four dimensions and the Return on Place metric. The MIND case in Milan and The Hive managed by Stella33
The History of the Office: From Uruk to Artificial Intelligence
The office is one of the most underestimated infrastructures in economic history: a system for organizing power, knowledge, and economic…
Designing the Experience, Not the Space
A conversation between Pietro Martani and Stefano Carone (ilPrisma) on workspace, employer branding, and why the office still matters
Governance Is the Operating System of the Workspace
A conversation with Daniele Tumietto on why the “G” in ESG is the most underrated lever in office real estate When we…
Workspace Alignment Index™: Measuring What Most Organizations Leave Unmeasured
The Workspace Alignment Index™ is a structured self-assessment that measures workspace performance across cost, space, people, and future readiness, turning diagnosis into strategic decision-making.